Webhooks

What it does

HighLevel, Follow Up Boss and Sure Send get your lead activity through their own integrations. For any other tool, you use webhooks. Under Integrations, in Custom Integrations, you add up to 10 endpoints, each with its own URL and its own list of events. When a lead views or saves a listing, runs or saves a search, registers, asks about a listing, requests a tour or requests a home valuation, AeroIDX sends that event to every endpoint that asked for it, signed with the endpoint's secret. Each endpoint keeps a log of what was sent and what your server answered, so when an automation does not fire, you can see why and resend it.

Key capabilities

• Up to 10 endpoints per account, each with its own URL and events
• Ten lead events, including listing views, saved searches, tour requests and home valuations
• Leave every event checked and the endpoint also gets any events added later
• Every request is signed with the endpoint's own secret, which you can reveal, copy or rotate
• Send a test event to check your endpoint before any lead does anything
• A delivery log with the request, your server's response and a resend button, kept for 30 days
• AeroIDX retries a failed delivery on its own, 5 times over about two and a half hours
• Pause an endpoint without deleting it; if one keeps failing, AeroIDX turns it off and emails you

Good to know

• Events identify the lead by ID only. To get their name, email or phone, look the lead up through the REST API with an API key
• Only the account owner can set up webhooks; agents on a team account cannot
• Endpoints must use HTTPS and be reachable from the internet
• Leads brought in by a CSV import do not trigger webhooks